Frequently Asked Questions

Travel + Transportation

  • The easiest way to reach us is to fly to Campbell River, British Columbia. Your package includes a scenic water taxi journey with Qaya Way West from Campbell River to the lodge. For a quicker option, our reservations team can help arrange a seaplane flight from Vancouver with Harbour Air for an additional fee.

Accommodation + Services

  • Your stay includes comfortable accommodation and access to all lodge amenities, including the private oceanfront hot tub, hiking trails, and access to a secluded lake — about an hour’s hike from the lodge. Optional tours and experiences can be added at an additional cost.

  • Complimentary Wi-Fi is available. We also have cell service.

  • We do not provide food or alcohol as part of the stay. However, guests have the option to hire our on-site private chef for an additional fee.

  • We host one group at a time, with space for up to 10 guests across five private bedrooms.

    Two rooms each feature a queen bed and a set of bunk beds, comfortably sleeping up to four guests per room. The remaining three rooms are outfitted with a queen bed.

    All bedrooms include a private ensuite bathroom for added comfort and convenience.

  • While the lodge does not have a fitness centre or swimming pool, guests can enjoy our oceanfront private hot tub, explore nearby hiking trails, and take in the natural beauty of the surroundings for an active and relaxing stay.

  • Yes, we offer customization options for your stay. Please contact our reservations team to discuss any specific needs or requests.

  • Any additional activities or experiences can be arranged through our reservations team. Please let us know in advance so we can accommodate your preferences.

Policies

  • All children are welcome, but some age requirements apply to certain activities.

  • Cancellations made outside of 90 days before arrival receive a full refund. Cancellations within 90 days forfeit their deposit. We recommend comprehensive travel insurance.

  • Due to the surrounding wildlife, we ask that you leave pets at home.

Other

  • Weather can vary, so we recommend checking the forecast before your trip. Typically, temperatures range from about 5°C (41°F) in the cooler months to 20°C (68°F) during the warmer summer season. We suggest preparing for both mild, pleasant days and cooler, damp conditions — layering is key to staying comfortable.

  • We recommend packing comfortable, weather-appropriate clothing for outdoor activities and casual wear for relaxation. Don’t forget personal items such as sunscreen, insect repellent, and any special gear you might need for specific activities.